I recently bought a Saracen Raw (not sure what type, from halfords £380) and every time I ride it it something with the gears needs repairing/retuning. I have had bikes in the past less then £100 that have lasted me ages with only brake pads needing replacing. I want to get a refund but I don’t think that is possible. I think there is a fault with the bike as they have removed it from their website.
Does anyone know how much it would cost to buy all new everything for gears (chains, cassettes, derailleurs, the lot). Also what would work well. A list of items would be appreciated a lot.
Has the repairing, re-tuning been done by halfords, if so and you have evidence why can’t you take it back.
To have to change the whole new drivetrain does seem a tad extreme, when a process of elimination would probably do the trick and save you a lot of money. As said earlier, it’s probably something like cable stretch…….. 😉
the raw hasnt been a saracen model for a few years as there hasnt been a saracen for a while so it must have been `new old stock`, i would also go with cable stretch being the problem. where in the country are you?
:S What you mean saracen hasnt been around for a while.. I had a 2009 Saracen mantra 3 up until week before last.. 😀 Was a fantastic bike (after a couple of upgrades) On the other hand, this is yet another example of halfords legendary service, quality and bike department…HAHAHAHA Sorry, i find the whole thing laughable.
If halfords have tried (and failed) try putting your bike on the middle chainring, in its highest (smallest) gear… Then undo The gear cable from the rear mech.. pull the cable tight BY HAND and tighten it back up while holding it tight.. Then check out each gear… use the twsity adjust on the shifter to fine tune it into gear.. You want it so the cage on the mech lines up with the selected gear sproket.