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  • Boardman Bikes

     got-to-get-fit updated 10 years, 2 months ago 10 Members · 15 Posts
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  • hugo15

    Member
    15 June 2009 at 8:25 pm

    It seems that Chris Boardman has been having a read of the forums and has popped up on BikeRadar to respond about the Boardman bikes/Halfords tie up.

    I thought it was quite interesting.

    http://www.bikeradar.com/forums/viewtopic.php?t=12629742

  • Gunner

    Member
    15 June 2009 at 8:34 pm

    I agree, very interesting.

    Will be interesting to see how Halfords address the “Patchy Mechanical and Customer Service” issues.

    There again, I suppose they haven’t even been aware of the shortcomings in that department, full stop.

  • Steve Kish

    Member
    15 June 2009 at 9:05 pm

    Sorry, I smell a fish!! 😯

    My friend had a personal letter from CB in 1992, just after his national 25 record and before Barcelona and TBH, the style is contrastingly different from the CB postings on BR.

    I suspect that it’s ‘ghost-written’ in his name. 🙄

  • HarryB

    Member
    16 June 2009 at 4:05 am

    I agree with Steve. I think they’ve all been ‘had’.

    Apologies ro anyone who has one but when I see someone on a Boardman I think a number of things.

    Why would you buy a bike from Halfords

    You could have got better for your money

    Why didn’t you look around and do some research before spending your money

    I think the bikes look boring as well.

    Worst of all (and bear in mind my 30-odd years in journalism) is the top reviews they get. I wouldn’t trust bike magazine product reviews as far as I could throw the people who write them.

    I’ve just bought a product that has been given top rating by two magazines and it’s not fit for purpose. If they’d tested it they’d have realised that in less than a few days of testing.

    So, how does a product which is not fit for purpose get a great review. Long story but in the case of this item it was down to lazy journalism. The Boardman bike reviews are down to something totally different

  • Steve Kish

    Member
    16 June 2009 at 11:03 am

    .. and the logical follow-up.

    Of the good reviews by some of these hacks, I wonder how many have actually sat on the machine? 😕

  • johnrocketfuel

    Member
    16 June 2009 at 8:34 pm

    Hello all

    I think Halfords get a bad press. Having spent weeks trawling the internet and visiting various bike shops looking for the perfect bike I eventually found one today in Halfords.

    Coudn’t stop myself and decided to splurge some of my hard earned..

    So, what did I get?

    Boardman Road, Comp, Team or Pro…………

    No, a Pink ‘Barbie’ 12″ bike, complete with stabilisers, tassles and a seat for my three year old daughters dolly…………

    Half price bargain at £50. Beat that Ribble !

  • ameca1

    Member
    6 August 2009 at 7:06 am

    I agree halfords get a bad press, they sell more bikes than anyone in the uk year in year out, surely the customer service / build quality cannot be so bad.

    I’ve use many different bike shops in my time and I’ve found the specialists stores to be arrogant and dismisive towards you if youe knowledge isn’t as good as theirs! small bike shops tend to have quality issues due to budgets. Halfords have given me great service supplied me with two fantastic bikes, didn’t try to push me into what I didn’t want or need! Yes I’ve had to go back a couple of time for them to sort something out but I’m sure if we are all honest we have in many bike shops. I think people don’t like halfords because it makes money simple as that!

  • Steve Kish

    Member
    6 August 2009 at 8:10 am

    they sell more bikes than anyone in the uk year in year out, surely the customer service / build quality cannot be so bad.

    … probably to kids with mum there helping to buy their first cheap kerb-hopper, TBH.

    Yes I’ve had to go back a couple of time for them to sort something out …. kinda says it all, really. 🙁

    Halfords are fine if you know what you want, where it is and are prepared to wait for 5-10 minutes at the checkout before spotty youth comes to serve you.

    Ask for advice or service and you’re on a loser!

  • srennie

    Member
    6 November 2010 at 6:22 pm

    I’ve just got a boardman pro hard tail and the reviews are quite right – it goes like a rocket. I used to have a cannondale prophet 1 before it ripped my knee apart because of the SPD’s I’d decided to fit and to be fair the jump I decided to jump, but that aside the boardman is way better. As for set up issues if you’re going to spend that sort of money on a bike you’re going to have to learn how to fix it and this aint a cheap sport to get into so get used to getting dirty, bikes gears need adjusting as do brakes and shocks, and gears always need adjusting a few times after buying a new bike.

  • Rob40

    Member
    7 November 2010 at 7:39 am

    I have a Boardman Comp road bike, I’ve probably done about 3,000 miles on it in the last 12 months and despite a spoke breaking and Halfords not being able to sort me out a replacement, the bike has been faultless.

    I’m a shamless bike abuser, I’ll commute 30 miles a day for a week without thinking about oil or soapy water and the only piece of maintenance I’ve had to do is to twist the barrel adjusted on the brakes.

    I did some research before I bought it… All the other bikes I own are Specialized or Orange and I believe I got great value for the £600 I dropped on this, my first road bike.

    Halfords is like any big customer service chain… you get bad ones… you get good ones. I shopped about and talked to a few bike hut managers and found a good one and got the bike built properly.

  • Steve Kish

    Member
    7 November 2010 at 8:15 pm

    despite a spoke breaking and Halfords not being able to sort me out a replacement

    … am I the only one here thinking that this is ridiculous? 😕

  • Rob40

    Member
    7 November 2010 at 9:32 pm

    Not really Steve, they’re a Ritchie wheel so not exactly rare and I wasn’t expecting great backup from Halfords… it’s all about price after all 🙄

    Another thing I wasn’t expecting though was the attitude I got from four independant bike shops, all of which gave me the same “shouldn’t have gone to Halfords mate, can’t / won’t help you.”

    Snobbery of the highest order.

    Fortunately I got sorted out by a good samaritan on here!

  • roadie1

    Member
    9 November 2010 at 11:54 am

    I’m usualy a watcher on this forum but thought I’d post about the boardman topic.

    I’ve had one, not very good at all for a number of reasons, sold it as soon as I could.

    And as far as the ritchey wheels, well, they are ritchey rims not wheels…

    I also think the fact they can not get a spoke is a joke, if they where a proper bike shop they would have a machine (can’t remember the name of it) that allows you to make any spoke length you want…

  • Gunner

    Member
    9 November 2010 at 6:52 pm

    I’m usualy a watcher on this forum but thought I’d post about the boardman topic.

    I’ve had one, not very good at all for a number of reasons, sold it as soon as I could.

    .

    I’d be interested to hear the reasons, particularly as you say there are a number of them.

    I’ve thought that the Boardman bikes represented good value for money, if you managed to pick one up in when they are discounted…………

    At full price, I think there is better out there.

    I know the topic started out as a Halfords/Boardman relationship discussion, but just digressing slightly I do believe that, after speaking to a few MTB owners that there do seem to be some quality issues in regard to the product, nothing to do with Halfords, are you saying you believe this is true in respect of the road bike range……….. ❓

  • got-to-get-fit

    Member
    9 November 2010 at 9:04 pm

    Mr Liker biker has one and as far as im aware he is really happy with his.

    For what its worth i think it looks an excellent bike and great value for money.

    but im just a casual observer.

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