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  • Pedal break – UPDATE, FIXED

     Gunner updated 11 years, 6 months ago 7 Members · 20 Posts
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  • London Rider

    Member
    22 October 2009 at 9:35 am

    Hey All

    I expect to get ribbed for this a bit and have some banter / p$$$ taking come my way for getting such a cheapo MTB. I can take that. Joined this forum to get more knowledge and improve so bring it on!!!

    Halfords MTB, very cheap.

    Peddle snapped clean off this morning without warning or previous issues. I’m talking about the pedal and the complete metal arm that attaches it to the bike. The metal that joins the arm to the bike has snapped completely!!!!

    Considering the bike is less than 4 months old and not long ago had it’s 6-week free service with Halfords I was hoping this will not be seen as reasonable wear and tear and that I would get a replacement part under the gaurentee? Any views on this?

    I’ve had my MTB from new since end of July this year. I use it about 3 days a week for a 15 mile round trip commute to work.

    It’s an Appollo XC 26 from Halfords and was 118.00 in a sale. I know that’s a very cheap bike and the components are likely to be of poorer quality but it’s the first bike I’ve ever owned and I couldn’t afford more so I got it and took out Halfords Bike Care Plan for the year at 14.99

    I hope to upgrade at around X-Mas time. The bike has already “paid for itself” just about in the money I haved travelling to work.

    I appreciate some responses might just be “what do you expect from a bike at that price” LOL, i can take that

  • J_P

    Member
    22 October 2009 at 9:54 am

    Don’t goods have to be fit for the purpose they were intended for under the sales of goods act?

    Bottom brackets that snap like that aren’t fit for purpose, get it taken backl and replaced under warranty.

  • London Rider

    Member
    22 October 2009 at 10:06 am

    Don’t goods have to be fit for the purpose they were intended for under the sales of goods act?

    Bottom brackets that snap like that aren’t fit for purpose, get it taken backl and replaced under warranty.

    Yes mate that’s my intention at the weekend. I’ll post back on what Halfords say / do etc

  • Spider987

    Member
    22 October 2009 at 10:21 am

    Can i see some pics of it mate? I mainly want to see not where the pedal is but the other end.

  • MiniMental

    Member
    22 October 2009 at 10:40 am

    to be honest mate, nobody should rip you for a cheap bike. A bike is a bike, doesnt matter how much it costs, it should do what it was designed for, be it a £50 bike or a £3000 bike. Peronally, i think whats happened is terrible.. What if you were peddaling hard, stood up on a maind road… could have killed you.. Good luck getting anything out of halfrauds though, In my experience, theyre expensive-er bikes dont seem to fair too well, As i mentioned in another thread (Halfords W*****S), my bro bought a GT Aggressor from halfrauds.. 6 months in, the frame snapped and they wouldnt replace it because they said he had been offroad :S..its an MTB btw.. lol

    Aidan

  • Malc

    Member
    22 October 2009 at 10:51 am

    I would like to see a photo. 😯

    Not sure whether he means a crank or a bottom bracket spindle.

    In either case, Halfords don’t make these parts – it’s probably Shimano or some other manufacturer – so why blame Halfords?

    Give them a chance to fix it – then we can have a gripe. 😉

  • J_P

    Member
    22 October 2009 at 12:06 pm

    I’ve snapped both bottom brackets and crank arms so anything is possible. Although I was probably giving them a bit more stick than just taking it to work and back.

  • London Rider

    Member
    22 October 2009 at 12:17 pm

    Can i see some pics of it mate? I mainly want to see not where the pedal is but the other end.

    Yes will do but won’t be able to upload them until Saturday (bike will be at work for a few days), but will post the picture’s before I take it to Halfords and then add to the thread with regards the outcome from Halfords.

  • London Rider

    Member
    22 October 2009 at 12:20 pm

    Thanks for feedback guy’s. I’m actually going to take some pictures now but it will be with my phone. I’ll try and e-mail them to myself and then post on here in a bit.

  • Spider987

    Member
    22 October 2009 at 12:39 pm

    Yer dude, ill be able to give you some advice about it and what to say. As they may try and claim you rode it loose. but its hard to say without seeing it.

  • London Rider

    Member
    22 October 2009 at 12:41 pm

    Not sure how useful these pics are going to be (taken with my phone). The part name on the arm of the peddle is PROWHEEL-165

    Thanks for looking

  • Spider987

    Member
    22 October 2009 at 12:57 pm

    Looks like the metal has flared out. If so i doubt they will warrenty it as it has not been maintained correctly. It is worth a go seeing if they will cover it however be prepared for them to say that.

  • London Rider

    Member
    22 October 2009 at 1:16 pm

    Looks like the metal has flared out. If so i doubt they will warrenty it as it has not been maintained correctly. It is worth a go seeing if they will cover it however be prepared for them to say that.

    Thanks for feedback, but would have maintained it properly, any guesses as to what I might have done wrong? I spray it about once a week with with the lubricant / water repellent that they recommended (do whole chain area). It also had it’s 6-week service in September although I’m not sure if this is relevant?

  • Jeff

    Member
    22 October 2009 at 1:57 pm

    ho hum, who overtightened the crank bolt?? looks like you may have a case at halfords as it looks like when its been for its last service some clever chap has tightened the crank bolt waaay too much and snapped it, it would only be a matter of time before the crank arm would work loose and fall off with no bolt holding it in, i wont bad mouth halfords cos it can happen to anyone.

  • Malc

    Member
    22 October 2009 at 2:12 pm

    Not the best quality photo – but looks like the crank bolt has been overtightened.

    This should be done using a torque wrench – not just an allan key and ratchet.

    The bolt can’t break through normal usage, because it only retains the crank on the end of the spindle.

    It’s been cracked during assembly or at the 6 week service. 😯

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