Basically the poploc has stopped working properly, when i press the lockout button the cable goes slack, i’ve had the bike for about 2 months, problem is i bought it off CRC, i got in touch and they emailed back saying just send it back – whether they mean’t forks/bike who knows! anyway i’d have to pay to return it.
I’ve had a look at it and the lockout mechanism on the bars seems ok and the cable is fine too, its the poploc itself on the forks which seems to have the issue. As i manually turn the gold knob it will lock out but if i then try to unlock the fork using the button on the bars nothing happens.
If they’re faulty then CRC should probably be paying your postage – they’ve refunded mine on a jacket on which the zip bust after a few months. Even if they didn’t I’d send em back anyway – it’s just the forks, not the whole bike they need, so it’ll cost less than a tenner and it saves chewing on with them yourself and potentially making the problem even worse and invalidating your warranty.