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  • Westbrook cycles, again………

     Gunner updated 11 years, 8 months ago 3 Members · 4 Posts
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  • Gunner

    Member
    30 May 2009 at 7:43 pm

    Another example of the fantastic service that one gets from Westbrook Cycles, these guys are great.

    Popped through to Stokesley today to get a bottle cage for the new CR1 from Westbrooks.

    Got a really nice Scott one which I’ve fitted and am very pleased with………. 😀

    Anyway, while I was in I thought I’d have a look at the Endura Gilet I was asking you about a few weeks ago.

    Unfortunately they were out of stock and hadn’t been able to update the stock list, so they offered me a Polaris Gilet to try on in my size after having to spend a while looking for one in amongst their stocks.

    The gilet was great, and the last one in that size in that range, “how much I asked?”

    I’ll do it for the same price as the Endura he said. 😯 😯

    Now I’m not George Davies but I could see that this was a much superior gilet, so I snapped his hand off.

    Am I well pleased, you bet I am.

    😀 😀 😀

    Excellent customer service.

  • Rob Mafia

    Member
    30 May 2009 at 7:51 pm

    Wow, thats awesome, shame more places couldn’t be like that

  • HarryB

    Member
    30 May 2009 at 8:10 pm

    Gunner, the fact that a good friend of mine who lives in London bought a top of the range Cervelo from Westbrooks instead of getting the bike from one of the many Cervelo dealers in the London area says everything. And they beat the best price he was given.

    They are so good I might start going there mmyself

  • Gunner

    Member
    30 May 2009 at 8:14 pm

    I knew your mate was buying a Cervelo from them, I had heard you taliking about it on one of our rides, but it wasn’t ’till Thursday night that I overheard you telling Colin that he had come up from London to buy it.

    As you say, that speaks volumes about the customer service they provide.

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